Guides for running your business technology
Plain-language answers to the questions small businesses ask us most: what IT support should cost, how to protect patient data, which email platform to choose, and how to know your backups work.
All guides
IT support
What does managed IT support cost a small business?
How managed IT services are priced, what should be included, what drives the cost up or down, and the questions to ask before you sign.
Healthcare & compliance
HIPAA technical safeguards: a practical checklist for small practices
The five HIPAA Security Rule technical safeguards explained in plain language, with the practical steps a small medical or dental office takes for each.
Cloud & email
Microsoft 365 or Google Workspace: which fits your small business?
A practical comparison of Microsoft 365 and Google Workspace for small teams: email, documents, security, compliance, and what switching actually involves.
Security
How to spot a phishing email, and what to do if you clicked
The warning signs of phishing emails, texts, and fake sign-in pages, plus a step-by-step plan for what to do if someone on your team clicked or entered a password.
Backup & recovery
Backups that actually restore: a guide for small businesses
How to back up a small business properly: the 3-2-1 rule, backing up Microsoft 365 and Google Workspace, protecting backups from ransomware, and testing restores.
IT support
What a small-business IT checkup covers, and what you get
What a technology checkup looks at, from computers and accounts to email security, backups, and the network, and what a useful written report should tell you.
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