Google Workspace Mail Migration
Shared email and group workflows restored after an Exchange-to-Google Workspace migration for a multi-location healthcare practice.
- 12 shared & group addresses
- Google Groups configuration
- Historical mail import
IT Help Desk Support
One number to call when something stops working. Your team gets a help desk that knows your setup: computers, Microsoft 365 or Google Workspace, printers, Wi-Fi, and the software you run on.
Ask for help the way that suits you.
- Phone, email, or ticket
- Your staff reach the same team however they ask, and every request is tracked.
- Priorities that make sense
- A whole office that can't work is handled before a single printer, with response targets set out in your agreement.
- Remote first, on-site when needed
- Most issues are fixed remotely within the same call. When something needs hands on it, we come to you.
- We already know your setup
- Your systems are documented, so nobody starts from scratch or asks for the same password twice.
What our help desk handles every day.
- Password resets and locked accounts
- Email, calendar, and shared mailbox problems
- New staff accounts and departures
- Printers, scanners, and Wi-Fi
- Slow or crashing computers
- Software installs and updates
- Phones and laptops connecting to company email
- Suspicious emails and possible phishing
Part of every managed IT plan.
- Help desk
- Phone, email, and ticket support for every user on the plan.
- Monitoring
- Alerts on disk space, failed updates, and offline devices, often fixed before anyone notices.
- Patching
- Windows, macOS, and common applications kept up to date.
- Account administration
- Microsoft 365 or Google Workspace users, groups, and permissions managed for you.
- Vendor coordination
- We call your internet provider, copier company, or software vendor so you don't have to.
- Documentation
- A record of your systems and accounts that you can access too.
Scope and pricing
Help desk support comes with every managed IT plan. Your agreement sets out how to reach us, response targets by priority, and when we come on-site.
From $90 per user / month (introductory rate; standard $120) See all pricing
You get a written proposal based on your systems and priorities. On-site work, support hours, third-party subscriptions, and ongoing costs are agreed before work starts.
Ready to talk it through?
- A short call or message to start
- A written proposal with scope and price
- No commitment until you approve it
Related work
Projects where we did this kind of work.
Healthcare IT Infrastructure Upgrade
A coordinated infrastructure refresh bringing workstations, identity, endpoint protection, and ongoing management together for a New Jersey surgical practice.
- Workstation refresh & encryption
- Microsoft 365 & identity controls
- NinjaOne device management
Tell us what's getting in the way.
Pick a time on our calendar, call, or send a short note. We typically reply within one business day, and a first conversation doesn't commit you to anything.