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IT Support for Medical & Dental Offices

IT support that understands patient data. We look after the computers, accounts, and network in your practice and put the HIPAA technical safeguards in place, so your staff can see patients without fighting their systems.

Built for small practices without an IT department.

Medical and specialty practices
Front desk, exam rooms, and billing staff on workstations that are set up, protected, and documented the same way.
Dental offices
Imaging workstations, practice-management software, and the network they depend on, coordinated with your software vendors.
Therapy and behavioral health
Secure email, laptops that leave the office, and account access that ends the day someone leaves.
Medical transportation and home care
Booking, dispatch, and staff accounts kept secure across phones, laptops, and the office.

From a quick review to a documented practice.

  1. Step 1

    Technology checkup

    We review your devices, accounts, backups, and network, including the HIPAA technical safeguards, and give you the findings in writing.

  2. Step 2

    Fix the urgent gaps

    Shared logins, missing MFA, unencrypted laptops, and untested backups come first.

  3. Step 3

    Standardize and document

    Every workstation and account is set up to the same baseline and recorded, so your compliance file has real evidence in it.

  4. Step 4

    Ongoing support and reviews

    Help desk, monitoring, and patching day to day, with a regular safeguards review with your practice manager.

The safeguards we put in place and maintain.

These map to the technical safeguards in the HIPAA Security Rule. We support your compliance program; we don't certify it.

  • Unique logins for every staff member
  • Multi-factor authentication on email and remote access
  • Automatic screen lock and logoff
  • Encryption on laptops and portable devices
  • Audit logging on systems that hold patient data
  • Secure email for patient information
  • Backups that are tested by restoring them
  • Access removed the day someone leaves

Everything in managed IT, plus healthcare safeguards.

Help desk for your staff
One number and one ticket portal for every computer, account, and printer problem.
Endpoint protection
Managed detection and response on every workstation and laptop.
HIPAA technical safeguards
Access controls, audit logs, and encryption configured and checked.
Business associate agreement
We sign a BAA covering the systems we manage for you.
Compliance records
Device, account, and backup records kept up to date for your compliance file.
Risk assessment
Coordinated with our compliance partners and quoted for your practice.

Scope and pricing

Start with a technology checkup that includes the HIPAA technical safeguards. Your proposal sets out the plan, the business associate agreement, and anything that needs fixing first.

From $170 per user / month (introductory rate; standard $220) See all pricing

You get a written proposal based on your systems and priorities. On-site work, support hours, third-party subscriptions, and ongoing costs are agreed before work starts.

Ready to talk it through?

  • A short call or message to start
  • A written proposal with scope and price
  • No commitment until you approve it

Projects where we did this kind of work.

  • HealthcareManaged IT & security

    Healthcare IT Infrastructure Upgrade

    A coordinated infrastructure refresh bringing workstations, identity, endpoint protection, and ongoing management together for a New Jersey surgical practice.

    • Workstation refresh & encryption
    • Microsoft 365 & identity controls
    • NinjaOne device management
    Read the case study: Healthcare IT Infrastructure Upgrade
  • TransportationBooking & operations

    United Care Medical Transportation

    A public website connected to transportation workflows: fare estimates, online booking, secure checkout, and staff access.

    • Fare calculation
    • Online booking & payments
    • Staff workflows
    Read the case study: United Care Medical Transportation

Tell us what's getting in the way.

Pick a time on our calendar, call, or send a short note. We typically reply within one business day, and a first conversation doesn't commit you to anything.