Knowledge-Based Support Agent
A support assistant using an organization's knowledge base, with context-preserving handoff to the right team.
- Knowledge-grounded answers
- Responsive chat experience
- Intent-based support routing
Custom AI & Chatbots
Bespoke AI agents — built around your business. From customer-facing chat to internal assistants, we build intelligent tools that solve real problems and integrate where your work already happens.
Agents that do the job, not just chat.
- Website chatbots
- Intelligent widgets that answer questions, qualify leads, book appointments, and route inquiries 24/7.
- Social & messaging bots
- Facebook Messenger, Instagram DMs, WhatsApp, SMS — assistants that meet customers where they are.
- Lead qualification bots
- Ask the right questions, score leads, and route qualified prospects to your sales team automatically.
- Appointment scheduling bots
- Customers book through chat, with calendar integration and automated confirmations.
- Customer support agents
- First-line support that handles common questions and escalates the rest with full context.
- Internal AI assistants
- Document retrieval, policy questions, decision support, and knowledge base search — for your team.
- System integrations
- Connect agents to CRM, helpdesk, calendar, and the rest of your stack.
- Process automation
- Intake, routing, document extraction, and workflow triggers handled by AI.
Tuned to the industries we serve.
- Healthcare
- Appointment scheduling, intake assistance, after-hours triage, prescription refill requests. Designed with PHI safeguards.
- Legal
- Consultation scheduling, case-status updates, document requests, after-hours intake, FAQ handling.
- Professional services
- Lead qualification, service inquiries, quote handling, onboarding assistance, support triage.
- E-commerce & retail
- Order status, product recommendations, returns/exchanges, abandoned-cart follow-up, support triage.
We build for the channels your customers already use.
- Website chat widgets
- Facebook Messenger
- Instagram DMs
- WhatsApp Business
- SMS / Text messaging
- Slack (for B2B teams)
- CRM systems (Salesforce, HubSpot, etc.)
- Custom internal portals
Scope and pricing
Define approved knowledge sources, intended users, guardrails, and escalation paths. AI usage costs and maintenance responsibilities are discussed before you commit.
From $3,500 setup, plus $150 to $300 a month See all pricing
You get a written proposal based on your systems and priorities. On-site work, support hours, third-party subscriptions, and ongoing costs are agreed before work starts.
Ready to talk it through?
- A short call or message to start
- A written proposal with scope and price
- No commitment until you approve it
Related work
Projects where we did this kind of work.
AI-Assisted Operations Platform
An internal AI platform connecting company knowledge, content drafting, lead follow-up, and the tools a business already uses.
- Company knowledge retrieval
- Brand-aware content drafts
- CRM & email workflows
Tell us what's getting in the way.
Pick a time on our calendar, call, or send a short note. We typically reply within one business day, and a first conversation doesn't commit you to anything.